SKY

I look at sky and wondering

Thinking about the life I’m living in

My mind is flying to the place I dreamed

My mind is remembering the place that I’ve ever been

It’s showing every details of it

I feel lost into the deep of my own illusion

The sky brings back all the memories and dreams

That I’ve ever been and hoped

The sky makes me wondering of something

That I’ve never done

The sky lets me sinking into the reality and hopes

Deep down in the blue color and the sunshine

My mind still imagine what could and could have done

While looking at the ethereal sky

Tugas SoftSkills 3: TOEFL

3.      Water  boil  at  212 degrees F, and freezes at 32 degrees F.

    A      B     C                                     D

Answer: B. boil (boils)

6.      She won’t  be going to the conference, and neither won’t  her colleagues.

          A            B                                                   C                     D

Answer: C. neither won’t (neither)

2.      Peter had already saw  that musical before  he  read  the reviews about it.

                                    A                                 B               C                           D

                                Answer: A. already  saw (seen)

Tugas SoftSkills 2: Indirect Speech

1.     Indirect: Prof Tim Frayling of the University of Exeter Medical School, who oversaw the study said that people born to tall parents are more likely to be tall themselves is a common knowledge. But he was surprised how complex the picture was. They had identified nearly 700 genetic variants that were involved in determining height then. And that went a long way tp fulfilling scientific curiosity that could have had real impact in the treatment of disease that can have been influenced by height, such as osteoporosis or cancer.


2.     Indirect: Proff Joel Hirchhorn of Boston Children’s Hospital, who was also involved in the study said that many genes they have identified were likely to be important regulators of skeletal growth, but were not known to be involved until then. Some may also have been responsible for unexplained syndromes of abnormal growth in children.

Tugas SoftSkills 1: Direct Speech

1. "It's common knowledge that people born to tall parents are more
likely to be tall themselves," said Prof Tim Frayling of the
University of Exeter Medical School, who oversaw the study.
"But I'm surprised how complex the picture is. We have now identified
nearly 700 genetic variants that are involved in determining height.
“And this goes a long way to fulfilling scientific curiosity that
could have real impact in the treatment of diseases that can be
influenced by height, such as osteoporosis or cancer."


2. Prof Joel Hirschhorn of Boston Children's Hospital, who was also
involved in the study, said: "Many genes we identified are likely to
be important regulators of skeletal growth, but were not known to be
involved until now. Some may also be responsible for unexplained
syndromes of abnormal growth in children."

Source : http://www.bbc.com/news/health-29480803

Problems in Business Communication Presented by Ericson Ramel

Problems in Business Communication Presented by Ericson Ramel

Ericson Ramel made a presentation about Problems in Business Communication. He presented how to avoid Problems in Business Communication.

Ericson Ramel said that many businesses create problem for themselves by poor internet communications. Poor communication can also give impression that true business is not value consumers. So here some ways to avoid Problems in Business Communication by Ericson Ramel:

1.      Poor tone of voice

Customers hope to get someone who is helpful and friendly and positive. When you talk to your customers, you need to smile so that customers feel that they are receiving a good customer service.

These are things you should avoid when you are talking to customers:

·         A sluggish and unenthusuastic tone will lose your customers.

·         Tone of voice communicates message to your customer in the first few seconds.

·          

2.      Poor listening skills

If you are not listening to customer carefully, you will miss the key piece of information of your cutomers and when you are listening to your customers, make sure you are authenticative.

These are things you should avoid when you are listening to customers:

·         Did not listen fully to your customers.

·         Missed key points to solve a problem from your customers.

·         Lock of willingness to change viewpoint when you listen to your customers.

3.      Not responding promptly

In Business Communication it is important to answer request the information promptly.

These are things you should avoid when you are responding the customers:

·         Making a customer wait.

·         Untimely manner of responding.

·         Do not promise anything to your customers, unless your company can do it.

4.      Trust

Many customers concern that they are prestige the whole trust from you.

These are things you should avoid to customers:

·         Promising something you can not deliver to your customers.

·         Not sticking to your words when you are talking to your customers.

5.      Finger pointing

When you are giving customers service, you should make sure that you can solve customers problems.

These are things you should avoid to customers:

·         Finding out who is to blame.

·         Not solving the problem.